Privacy Policy
Learn how SkillShala collects, utilizes, manages, and safeguards your personal information.
1. Introduction
At SkillShala, we take the confidentiality of our student and mentor information seriously. This Privacy Policy details the types of personal data we acquire, how we process it, and your options regarding data security.
By engaging with the SkillShala platform, applications, and support channels, you consent to the data collection protocols outlined in this policy.
2. Information We Collect
We collect information necessary to deliver customized skill-building modules. This includes:
- Account Registration Details: First Name, Last Name, Email, WhatsApp number, Grade/Class, School, and City.
- Submissions & Work Proofs: Uploaded project files, text attachments, and proof-of-work demonstration videos.
- Activity Data: Platform usage stats, scores from rubrics, XP milestones, and leaderboard rankings.
3. How We Use Information
We use collected parameters to support your educational experience, specifically to:
- Set up and manage your student learning dashboard.
- Route submissions to mentors and educators for evaluation.
- Compile verified credentials and project portfolios.
- Distribute updates, leaderboard ranks, and program changes via Email & WhatsApp.
4. Data Storage & Security
We implement strict security procedures to protect user data from unauthorized access, modification, or exposure.
Your data is stored securely on servers utilizing industry-standard encryption protocols. While we employ rigorous defenses, no system is entirely invulnerable. We encourage you to use strong passwords and protect your login details.
6. Third-Party Services
SkillShala may integrate third-party tools to host video streams, deliver notifications, and process evaluations.
These third-party platforms have independent privacy regulations. We recommend reviewing their policies when using their integrated channels on our platform.
7. User Rights
You retain ownership over your personal data. You have the right to:
- Request access to and copies of the personal data we store.
- Request corrections to any inaccurate profile details.
- Request account closure and permanent deletion of your data.
8. Data Retention
We retain personal records as long as your student account is active or as necessary to support your verifiable credentials and skill portfolios. Upon request, we will deactivate accounts and delete user data in accordance with security protocols.
9. Children's Privacy
Since SkillShala is student-friendly and provides learning resources for minors under 18, we require parental or guardian consent during registration where locally mandated. We do not share minors' details with third parties without consent.
10. Policy Updates
We may revise this Privacy Policy to reflect changing security rules. Revisions will be marked by updating the "Last Updated" date at the top of the page. Re-accessing our platform represents agreement with current terms.
11. Contact Information
For inquiries regarding data storage, deletion requests, or security protocols, please write to our privacy officer at:
Email: privacy@skillshala.com
Support Portal: Contact Us Page